Description
Parallel Connection Expansion Battery 10.1kWh for SMILE5 – IP21
Part No: ALPH-SMILE-BAT-10.1P Storage Systems – Li-ion Battery Pack
Customisable. Affordable. Simple.
IP21 – Indoor
The Alpha SMILE-BAT-10.1P is a 10.1kWh expansion battery module compatible with Alpha ESS SMILE5 Hybrid inverter.
Up to 6x Alpha SMILE-BAT-10.1P expansion battery modules can be connected in parallel to SMILE5 Hybrid inverter giving total capacity of 60.6kWh.
Market leading quality, without the corresponding price tag, the Alpha SMILE storage systems offer cloud monitoring, modular format for expansion at a later date, 96% DoD, superb performance and long lifespan.
This battery comes with 10 Year Warranty.
PLEASE NOTE: As per Alpha ESS Warranty document “It is required that all systems have internet connection for monitoring. For those systems that are not connected to the internet the warranty is then reduced to 3 years. “
DELIVERY & RETURNS
DELIVERY INFORMATION
Your order will be delivered to your door within 3-5 working days.
Returns Information
You have 30 days to return any unused products for any reason from the date of delivery.
If you are not completely satisfied, simply return the items to us in their original condition and packaging within 30 days of receipt and we will issue a credit which can be used to place a new order.
Exchanges Information
The item must be unused with the original tags still attached. Packaging should be returned in an undamaged condition with the item.
FREQUENTLY ASKED QUESTIONS
How do I order online with Caprica Solar?
- Choose the product that you want and click Add to cart
- When you are happy, click checkout.
- Then, choose if you want to deliver your order or to collect it. Choose door-to-door delivery or click and collect.
How do I pay online?
- You can pay for your order with our secure checkout options – Instant EFT, direct deposit or Payfast.
- Once you place your order, you will receive an email confirming your order information.
- If you did not receive an email, please check your spam folder. Still nothing there? Contact us.
How do I track my Caprica Solar online order?
- If you selected deliver/ courier, when your order is ready you will receive an email with your tracking number. You can track your order any time.
- The day the order will be delivered, you will receive an SMS.
What secure payment options do you offer?
We offer Direct Deposit and secure Instant EFTs with Payfast so that you can pay safely.
Are delivery or shipping costs included in my order or separate?
Delivery or shipping costs are not included. Shipping starts at R150. For larger items and installations, shipping costs are included.
Do you accept returns or exchanges?
Yes, we offer 30 day returns and exchanges. Please contact us for assistance, we’ll be happy to help.
How long will it take to get my order?
We take 1-2 days to process orders. It will take up to 5 working days to deliver your order. You will receive an email once your order is ready. So keep an eye on your email.
